> ## Documentation Index > Fetch the complete documentation index at: https://docs.remark.ai/llms.txt > Use this file to discover all available pages before exploring further. # Products > Browse your catalog in the Remark dashboard, check what Remark knows about each product, and choose which products the agent can recommend. The **Products** page lists the catalog Remark imported from your store. Use it to check a product's details, see how often the agent recommends it, and publish or unpublish products. Remark excludes unpublished products from AI recommendations and knowledge. Remark builds the catalog from your commerce integration or from your own imports: * Shopify stores sync automatically. See [Shopify product sync](/integrations/shopify/overview.md#product-sync). * Salesforce Commerce Cloud storefronts sync through the [Salesforce](/integrations/salesforce/overview.md) integration. * Other platforms send products through the [Product import](/guides/product-import.md) API or SFTP. Every team member can browse Products. Publishing and unpublishing products, running **Import products**, and the drawer's **Reviews** tab require the **Integrations & products** permission. See [Team member permissions](/dashboard/team-member-permissions.md). ## Product list Open **Products** in the dashboard. The **Published** and **Unpublished** tabs split the catalog by publish state. | Column | What it shows | | - | - | | Image | The product's first image. | | Product | The product name. Select the column header to sort by name. | | Price | The product's USD price. | | Status | **In Stock** or **Sold Out**, based on the product's total quantity. A dash means Remark doesn't track inventory for the product. | | Recommendations | How many times the agent recommended the product. Select the number to open the [Inbox](/dashboard/inbox.md#filter-conversations) filtered to those conversations. | | Review summary | The state of the product's review summary: **Draft**, **Published**, **Generating**, or **Generation failed**. Requires **Integrations & products**. See [Reviews](/dashboard/reviews.md). | Each row also has a **View metafields** button that opens the product's [metafields](#metafields). ## Search, filter, and sort Type in **Search products** to find products. On the **Published** tab with no filters or sort applied, Remark returns up to 50 matches ranked by relevance, matching on meaning as well as exact words. On the **Unpublished** tab, or with a filter or sort applied, search matches product names. Use the filter button to narrow the list: | Filter | Options | | - | - | | Stock | **In stock** or **Sold out** | | Tags | One or more product tags. Search to find a tag. | | Review summary | **Published** or **Draft**. Requires **Integrations & products**. | Once your workspace has product reviews, team members with **Integrations & products** also see **Sort by reviews**, with **Most reviews** and **Fewest reviews**. ## Product drawer Select a product to open the product drawer. The drawer header shows the product's stock status and how many times the agent recommended it, with a link to those conversations. From the drawer, you can: * Move to the previous or next product in the list with the arrow buttons, or press Shift+↑ and Shift+↓ * Share the page URL, which opens the same product and tab * Open **More actions** to select **View on site**, **Publish**, or **Unpublish**, and to see when the product last changed The drawer has these tabs: | Tab | What it covers | | - | - | | Details | Product and variant details, size chart, tags, questions, and metafields. | | Reviews | The product's reviews and review summary. Requires **Integrations & products**. See [Reviews](/dashboard/reviews.md). | | Live try-on | Appears for workspaces with live try-on. See [Live try-ons](/dashboard/showcases.md#live-try-ons). | ### Details tab Use **Variant** to switch between the base product and one of its variants. If a variant has no images of its own, the drawer shows the base product's images. | View | Fields | | - | - | | Base product | Brand, External ID, Price, Compare at price, Currency, Variants, UPC, Total quantity | | Variant | External ID, Price, Compare at price, Currency, SKU, Quantity, External link | Select the copy button beside an external ID to copy it. The base product view also shows these sections: * **Size chart** shows the linked chart with a **Ready**, **Processing**, or **Failed** status, the converted chart or its conversion error, and **View source PDF**. See [Size charts](/guides/size-charts.md). * **Tags** lists the product's tags. Tags in your brand color are visible to the agent, and neutral tags aren't. Select a tag to filter the product list to that tag. When a product has more than 15 tags, select the link below them to show the rest. * **Questions** links to the inline activator questions for this product. Select **Manage questions for this product** to open the [Questions](/dashboard/questions.md) page filtered to the product. * **Metafields** expands to show the product's metafields. ## Product tags Remark imports product tags from your commerce platform or product feed. The agent sees a product's visible tags in its search results and can filter its searches by them. Hidden tags stay available to the **Tags** filter in the product list. The drawer's **Tags** section shows which tags are visible. To change which tags the agent can use, contact `support@remark.ai`. ## Metafields Metafields are custom product fields that Remark imported with your catalog, such as materials, care instructions, or class schedules. Open them in either place: * Select **View metafields** on a product row to open the product's **Metafields** page. * Expand **Metafields** in the drawer's **Details** tab. Each metafield shows its name, its key, and the imported value. Metafields are read-only in the dashboard. Product feeds set them with `meta:` fields (see [Metafields](/guides/product-import.md#metafields)). For Shopify stores, Remark imports the Shopify metafields configured for your workspace. Contact `support@remark.ai` to add one. ## Publish and unpublish products Unpublishing keeps a product in your catalog and removes it from AI recommendations and knowledge. To change one product: 1. Open the product drawer. 2. Open **More actions** and select **Unpublish**, then confirm. To publish an unpublished product, select **Publish**. The product moves to the other tab, and the drawer stays open on it. To change several products, select their checkboxes in the list. Select **Unpublish** on the **Published** tab, or **Publish** on the **Unpublished** tab. > [!NOTE] > > Imports can change the publish state again. On Shopify stores, each import publishes products that are published in Shopify. Product feeds change the state for any row that includes `publishedAt`. To keep a product out of recommendations, unpublish it at the source as well. ## Import products Workspaces connected to Shopify see **Import products** at the top of the page. Select it to re-import your catalog from Shopify right away. The button shows **Importing products** until the import finishes. Remark also re-imports Shopify catalogs every day, so use the button when a change in Shopify needs to reach Remark sooner. See [Shopify product sync](/integrations/shopify/overview.md#product-sync). For other platforms, run imports through the [Product import](/guides/product-import.md) API or SFTP. ## Troubleshooting ### A product is missing Check the **Unpublished** tab and clear any filters. If the product isn't there, check the import. For Shopify, see [Products are missing in Remark](/integrations/shopify/overview.md#products-are-missing-in-remark). For product feeds, check the import job's errors in [Product import](/guides/product-import.md#check-job-status). ### Price shows a dash The list and drawer show USD prices. A product without a USD price shows a dash. ### A product you unpublished is published again An import restored its publish state from your store or feed. Unpublish the product at the source. On Shopify, you can also give the product a tag listed in **Archive products with tags**, which archives it in Remark on the next import. See [Shopify dashboard settings](/integrations/shopify/overview.md#dashboard-settings). ### The Reviews tab or review controls are missing The **Reviews** tab, the **Review summary** column and filter, and **Sort by reviews** require the **Integrations & products** permission. **Sort by reviews** also needs at least one product review in your workspace. ### Metafields are empty The drawer and the **Metafields** page show **No metafields have been imported for this product** when the import carried no metafields for it. For product feeds, confirm the keys use the `meta:` prefix. ## Related pages * Use [Product import](/guides/product-import.md) to send products, metafields, and inventory from your own systems. * Use [Size charts](/guides/size-charts.md) to attach sizing data to products. * Use [Questions](/dashboard/questions.md) to manage the starter questions on product pages. * Use [Inbox](/dashboard/inbox.md) to review the conversations where the agent recommended a product. 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